About Us
About Us
Welcome to Smiths Furniture and Appliances, your one stop shop for TRENDY AND TRADITIONAL furniture and major appliances on the Avalon! Offering a wide variety of furniture for every room in your home in a diverse range of colours, styles and patterns that will suit any taste! Whether you’re searching for that timeless look to complete your space or love clean lines and a modern feel in your home, you’ve come to the right place at Smiths!
Our company came from humble beginnings in 1960, when our founders, Winston and June Smith opened a small shoe and variety store, in what is currently our head office in Upper Gullies. The Smith Family built this business with their work ethic and entrepreneurial spirit. They believed in selling quality merchandise at fair pricing, with a focus on customer service and they built a strong and loyal customer base for their products. In those days customers in CBS would always say that “if you need something, you can find it at Smiths!” Over the years, as the retail environment changed around them, the decision was made to change to retail furniture sales around 1970, and Smith’s Furniture and Appliances was born!
Serving you with 35000sq ft from 3 convenient locations on the Avalon Peninsula of Newfoundland at Topsail Road in Mt. Pearl, Upper Gullies in CBS and on the Main Road in Whitbourne, Smiths Furniture is well positioned to offer top notch service to our customers no matter where you are on the Avalon, including FREE DELIVERY, if your purchase is above our pre-tax sale threshold
When you walk through our doors you can expect to find trusted Canadian made brands such as Sealy, Yorkdale, Décor Rest, Palliser and Paiano, and carefully chosen imported product from Ashley and CA Munro. You can shop with confidence knowing that we have done our homework and are providing the best bang for your buck for every room in your home!
Looking for appliances? As your trusted Whirlpool dealer you can find what you’re looking for from quality lines like Amana, Maytag, Kitchen Aid and Jenn Air! Tired of having to wait weeks for others to get your appliances to NL for delivery? Smith’s takes pride in having most items in stock for when you need them. BUT! If we do have to order, our supply chain has been refined over decades of moving product to the island and we have trucks rolling on a weekly basis from our suppliers on the mainland!
Customer service is our number one priority and as you can see from the testimonials on our website, the overwhelming feed back is that our approach to taking care of our customers is what keeps them coming back! From our dedicated service department who administering our manufacturers warranty’s, to extended warranty plans for appliances and stain protection, we can give you the peace of mind you are looking for. Don’t forget, Smith’s is the home of the “Don’t Use it, Don’t Lose it” promise on our extended warranty plan, so if you don’t have a claim within the warranty period, you get what you paid back to be used for a future purchase! See in store for details.
We accept all major forms of payment such as Visa, MasterCard, American Express, cash, debit, cheque and eft. BUT, if you would like to spread the cost of your new furniture purchase over a longer period, we also offer an in house 90 day layaway plan and flexible, no interest, no payment financing arrangements through our trusted partner, Fairstone. We can tailor this financing to your specific needs and there are many different terms for you to choose from, you get to pick the one that works best for you! The application process is quick and easy and can be done in our stores in a few minuets, or in the comfort of your own home by following the link on our website.
Smith’s is more than just great prices, free delivery, trusted warranties and flexible financing. We’re also an active member of your community! We take pride in supporting NL businesses first in everything we do so that we can help contribute to a stronger Provincial economy. It is also our mandate to support the health, wellness and positive development of the youth and other vulnerable groups around our stores, and every year we sponsor youth hockey teams, youth competition dance teams, youth swim teams, charities for the homeless, local food banks and other fundraisers that help local hospitals, police and fire departments and other social programs that benefit the residents’ of the Avalon!
Come visit us today and see why we have been voted the number one consumer choice for furniture and appliances in St. Johns, for 8 consecutive years and counting! We look forward to seeing you soon.